Frequently Asked Questions

Please email Lachlan at feelbetter@mobilityphysio.com.au if you cannot find an answer to your question.

Do you do home visits?

Yes! Lachlan can come to your home for physio. He can also arrange to meet you at gyms, pools or elsewhere in the community that suits your goals.

Do you bulk bill?

Lachlan can see you under a Medicare arrangement with a referral from your doctor. This usually means you can have 5 sessions for no out of pocket cost each calendar year.

Do I need a referral to book in?

You do not need a referral to see Lachlan. Physios are classed as primary contact practitioners which means you can book in with them without having to see you doctor first (unless you are seeking bulk billed services).

How much does it cost?

Prices vary depending on the length of service. Prices start at $85. The full price list can be viewed here.

What do I wear to my appointment?

Wear comfortable clothes or active wear including suitable shoes to your appointment.

What treatment methods do you use?

We use evidence-based treatments including manual therapy, dry needling (if applicable), exercise rehabilitation, taping, education, and movement retraining.

Can physiotherapy help chronic pain?

Absolutely. Physiotherapy can help manage chronic pain using education, manual therapy, tailored exercise, and long-term self‑management strategies.

What ages do you treat?

Lachlan usually treats adults and the elderly but will also treat adolescents where possible. Give Lachlan a call to discuss your enquiry.

I haven’t exercised in years — is that a problem?

Not at all. Many older adults who come in are starting from scratch. Lachlan assists you to begin slowly, at a level you’re comfortable with, and gradually build up your mobility and strength.

Can physiotherapy help with arthritis?

Absolutely. Physiotherapy can reduce stiffness, improve joint mobility, and help you stay active with less pain. We provide tailored exercises, joint protection strategies, and education.

Can you help if I’m having balance issues or have had a fall?

Yes. Lachlan specialises in fall prevention and balance retraining. He can assess your risk of falling and create a program to improve stability and confidence.

Will the exercises be too difficult for me?

No. All exercises are customised to your ability. They can be done sitting, standing, or lying down — whatever is safest and most comfortable.

I use a walking stick or frame — can I still benefit from physiotherapy?

Absolutely. Physiotherapy can help you use your mobility aid correctly and build strength so you can move more comfortably and safely.